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(More customer reviews)I already had a Kensington Bluetooth 1.2 adapter K33085, and I used it on my Windows XP computer to communicate with my Dell Axim X30 PDA, Nokia 6230 phone, and Motorola HS820 phone headset.
I figured I would upgrade to Bluetooth 2.0 to enable future devices with higher speeds and more capabilities (e.g., stereo headset), so I bought this adapter 33348.
It seems to work fine transferring files with the PDA and the phone, but my main thing was really the headset (for Skype), and I couldn't get it to work.
I installed the software as instructed (tried on 3 separate XP computers), and paired with the headset. It said it was paired, and it noticed when I would connect or disconnect the headset, but when they were paired, there was no sound. I tried manually switching the default audio device to Bluetooth Audio (didn't have to do that on the K33085), but it still didn't work.
I also tried my friend's HS820 and H700 headsets, with the same results.
I contacted Tech Support from both Kensington and Motorola. I never got an answer from Motorola (after 5 days), and the answer from Kensington, while prompt, was not terribly helpful. After I described the problem in detail, and asked for detailed advice, the response basically amounted to "Try installing from scratch again, and if it doesn't work, here's where you can apply for a refund."
So I returned the 33348 adapter to Amazon, and I'm back to using the old K33085 adapter. Hope I manage to find a Bluetooth 2.0 adapter compatible with my headset soon.
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