Showing posts with label hearing aid. Show all posts
Showing posts with label hearing aid. Show all posts

6/14/2012

TV Ears 10041 Original System (Black) Review

TV Ears 10041 Original System (Black)
Average Reviews:

(More customer reviews)
Television shows (especially older ones), too often aren't captioned. This is also true with current DVD releases, even from the big studios: no captions or subtitles. There's a law that requires closed captioning on newly released media, but studios sometimes ignore it. As I'm hearing impaired and rely heavily on closed captioning, this is particularly frustrating.
I have tried several headsets over the years with varying degrees of success. What's unfortunate is that most headsets aren't designed for the hearing impaired. They're designed for people who want to listen to music as they roam around the house. This means that the headsets aren't optimized for voice enhancement, and instead deliver quite a bit of bass. Bass tones don't improve speech comprehension, they lessen it.
That's where TV Ears comes in. Yes, the name is a bit silly, but this headset really works. The first time I used them I had the silliest smile on my face, because for the very first time I understood what was being said *perfectly*. English accents - long a bane of my TV experience, especially as I love British humor - were no longer a problem. The sound quality is magnificent, and the speech enhancement that the product brags about is spot-on. You can adjust the tone of the sound being delivered to your ears, so you can get just the right amount of bass/treble to give you, essentially, a custom-fit headset.
There's an added bonus.
TV Ears says that most theaters use the same technology that they do. I wasn't sure I believed that, so continued to use the (most often) old and sometimes dysfunctional headsets that theaters provide that don't allow for adjusting the tone to improve speech comprehension. Fed up with watching theater employees throw headsets into bins, and at least a 50/50 shot that when the movie started I was going to have to go back and exchange the headset, I tried my TV Ears in the theater. They worked. Instead of simply "booming" the sound, it was just like at home: The headsets enhanced what was being said. Whenever I go to the movies, I "never leave home without" them. They're more reliable than American Express.


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11/29/2011

TV Ears 2.3 MHZ Wireless Headset System with 10 Replacement Ear Tips Review

TV Ears 2.3 MHZ Wireless Headset System with 10 Replacement Ear Tips
Average Reviews:

(More customer reviews)
Have had TV Ears for 7 months until they failed completely. I called their 800 number to see how the LIFETIME SERVICE GUARANTEE (listed boldly on their packaging) worked. Boy, was I disappointed to find that they only Warrant the device for 90-days (almost a Lifetime??). After the 90-days, you pay freight to ship it back to them AND they charge you between $35 and $59 to repair or replace the unit. Isn't that a coincidence - very close to the cost of buying a brand new unit. When I gently challenged their LIFETIME SERVICE GUARANTEE, the service rep got very snippy with me. It's a good product, but I have to downgrade it significantly for a very bad warranty policy. If you've experienced this problem, do a review and maybe they'll see the need to "get real" and support their Premium Priced product with a reasonable warranty.

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