Average Reviews:
(More customer reviews)Have had TV Ears for 7 months until they failed completely. I called their 800 number to see how the LIFETIME SERVICE GUARANTEE (listed boldly on their packaging) worked. Boy, was I disappointed to find that they only Warrant the device for 90-days (almost a Lifetime??). After the 90-days, you pay freight to ship it back to them AND they charge you between $35 and $59 to repair or replace the unit. Isn't that a coincidence - very close to the cost of buying a brand new unit. When I gently challenged their LIFETIME SERVICE GUARANTEE, the service rep got very snippy with me. It's a good product, but I have to downgrade it significantly for a very bad warranty policy. If you've experienced this problem, do a review and maybe they'll see the need to "get real" and support their Premium Priced product with a reasonable warranty.
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