6/08/2012

Creative Labs Sound Blaster Wireless Music Review

Creative Labs Sound Blaster Wireless Music
Average Reviews:

(More customer reviews)
You saw the pictures, you read the Creative's marketing spiel, your read "reviews" in ad-soaked magazines, so now here are an actual user's impressions (mine): the product does have a few shortcomings, but none of them are lethal, and all are outweighted by a really neat implementation of core features. The sound is great, the interface is nice, and the value is terrific.
The visual centerpiece of the package is the remote. It's big, substantially looking, and sports a large blue-backlit LCD screen which alleviates the need to use a TV for visual navigation. The menu structure is laid out well, the navigation buttons are laid out conveniently, and the fonts are crisp and easy-to-read Tahoma-like type. You can either navigate your collection by Artist/Album/Genre/etc, or use playlists created on your PC, or use "smart playlist" such as "newest added tracks" or "most often listened" and such. There are loop/shuffle controls, but no timed auto-shutoff, which would be handy in a bedroom. The remote's LCD is apparently capable of displaying different fonts and graphics, but alas doesn't use them for anything except the boot-up splash screen and volume control bars. Perhaps Creative could implement a spectrum alanyzer or use larger type for Now Playing track info. Also, I am puzzled why Creative didn't make the buttons backlit as well, having all the componentry for that already in design.
The receiver is a small and clean-looking black/silver brick in a slim paper-back NY Times bestseller format. It can either be propper upright on an included stand, or layed flat. It has green/red/amber leds that indicate whether the unit is powered up, searching for the network, and connected to your its server software running on your PC. Since the remote communicates to it using two-way radio, the most logical choice to position the receiver once its configured is simply to hide it somewhere out of sight altogether. The output options include RCA-style stereo jacks. Perhaps because of the size of the unit, there is no amplifier circuitry, hence you need to use powered speakers. Additionally, the unit has an optical ("Toslink") SPDIF output, for feeding sound to your audio receiver or straight to capable speakers such as those from Roland/Edirol. Optical cables can provide for a really stealth setup! Alas, even with SPDIF the output is stereo-only, meaning that you can't play multi-channel WMA files, or stream AC-3 sound or anything like that. But given scarcity of multi-channel tracks, that's not a big loss really. The sound that you do get is very clean, equally with 802.11b and 802.11g setup. Really nothing to complain about. Worth noting is that the unit works in Infrastructure mode only. No Ad-Hoc support. If you don't have a wireless router or access point, you'll need to buy one. I am successfully using NetGear 614. With that in place, the receiver will sniff out all available wireless networks, and on each will try a DHCP request, and to discover a Media Server to latch on to.
On the PC side, the package manifests itself in a number of applications. One, Media Server, runs in the background and serves up your MP3/WMA collection to the receiver. Another one, Media Organizer, is used for cataloguing of your collection based on ID3V tags, as well as creation of playlists. There's also a piece of software to rip the tracks from your CDs. A separate Sniffer app can sense addition of new files to your collection and will trigger a corresponding update of Wireless Music's internal catalogue. For the initial configuration of your receiver, there is a Network Setup wizard. You will only have to use it if you deploy more than one Wireless Music receiver in you house, and want to give each one a unique name, or if your network is WEP-protected and you need to supply a WEP key. It utilizes a USB connection (a cable is supplied). Finally, an upgrade utility is supplied for flashing of your unit (both receiver and remote) with new firmware, also over USB.
If you ever used any Creative Labs product at all, then perhaps you're aware of the notorious quality of their software and drivers. Previous reviewers highlighted the issue of slow loading of playlists and general sluggishness of the remote. However, new receiver and remote firmware downloads dated 11/18/2003 are available at us.creative.com. By all means, go ahead and install them. They greatly improve remote's response times, and also add some features. Some, however -- such as F.F. and Rewind skipping -- don't work as claimed. That's Creative Labs for you. Just be ready for it. Same thing with their product support. I recently emailed them with a bug report describing a loss of connection between the receiver and PC if the latter is rebooted, and their support responded with a canned battery of instructions asking me to upgrade my Windows XP to SP1, or reinstall the software, or to reformat the drive and to reinstall Windows XP altogether. Standard nonsense just to make you go away and stop bothering them.
So, in a nutshell, on to Pro's and Con's.
Pros:
Great sound quality
Great receiver auto-setup features; support for 802.11g.
Great backlit RF remote with large screen; no TV required
Clean, intuitive user interface
Upgradeable firmware
Unobstrusive design
Toslink SPDIF output available
Cons:
As usual, incompetent techical support from Creative
As usual, mediocre Creative software
Buttons on the remote are not backlit
No playlist manipulation using the remote

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CREATIVE Sound Blaster Wireless Entertainment gives you the freedom to enjoy all of the MP3 and other digital audio music on your PC in any room of your home or office, using your existing wireless network. The included RF remote control sports an LCD screen, which lets you scan your entire MP3 collection and choose the music you want hear -- even when the receiver is out of the line of view.OS Compatibility -Windows 98SE, ME, 2000, XP

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