2/25/2012

XTR8 Sirius Satellite Radio Receiver and Car Kit Review

XTR8 Sirius Satellite Radio Receiver and Car Kit
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(More customer reviews)
I have had this product since December 22, 2005. My use typically involves keeping it in my car, and then moving it into my office, and so on. In about March of this year, the radio began to intermittently shut off when I hit bumps or stopped suddenly. I would have to jiggle the power cord (which fits into jack on the side of the radio) in order to make it work. This power outage began to occur more and more often, and then began to become problematic even while the radio was just sitting on the shelf in my office. Calls to Sirius and then to Xact proved frustrating. Xact had unreasonable demands in order to provide warranty service, and didn't offer much help. They were reluctant and, in fact refused to give me the address of the main office of Xact, as I had wished to inform Xact's president of their shoddy service. In any event, as of yesterday, the radio died completely...no power cord jiggling miracle! I can either buy a new radio or send it to them and wait for them to take their time to return it. I am choosing to buy another radio.
While this radio functioned quite nicely at first, it is not reliable, as you can tell from this and the other reviews...terrible customer service from the company exacorbates the situation. Stay away from Xact...

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